The Effective Supervisor - Team Leader
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The Effective Supervisor - Team Leader Course
Introduction:
An effective supervisor offers leadership, resolves conflicts, and provides an ear for their team. This is a person who can recognize their own emotion in a situation, recognize the emotions of others, is empathetic, and has top-notch social skills. Your style, energy, and personal effectiveness have a major impact on your team’s ability to deliver successfully and positively.
A good supervisor is an important part of maintaining employees’ productivity and morale. Individuals who are successful in this role often possess a combination of interpersonal and management skills, as well as an approachable, confident, and supportive personality. A great supervisor strives to continually learn, to build upon their strengths, and to identify areas of weakness in which to improve.
This five-day course will help you to develop your style, skills, and techniques to meet the day-to-day challenges your team faces and become a role model to your team. The course is participative and highly practical, using a wide range of training and learning methods.
Course Objectives:
By the end of The Effective Supervisor - Team Leader course, you will be able to :
- Consider, discuss, and describe the role of the supervisor/team leader
- Effectively plan and delegate the work of the team to meet challenging business objectives
- Inspire and motivate your team and individuals to achieve their maximum potential
- Agree and set stretching performance objectives with your team
- Develop your style as a coach, trainer, and mentor to help teams’ and individuals’ performance
- Lead your team with vision and passion by making it matter
- Identify areas of personal strength and areas for further development
Who Should Attend?
The Effective Supervisor - Team Leader is designed for those who supervise operational teams as first-line leaders. It is ideal for those who are about to start in this role or who are in the role but need the training to develop their capability. The course is ideal for:
- Leaders who are looking to update their skills and ability
- Managers who have taken on a new team leadership role
- Managers who have a challenging team or feel their teams are ‘stuck’
- Senior Management wants to learn modern leadership techniques
- Project Managers or those with a project management role
Course Outlines:
- Understanding what is supervision and leadership.
- Discover what great leadership looks like
- Identifying the roles and responsibilities of a great leader within the workplace.
- How your role fits into your organization
- Skills and attitudes of a team leader
- The issues and challenges
- Transition from team member to team leader
- Key result areas
- Identify the importance of creating a vision within the team.
- Setting individual employee goals and team objectives.
- Tools to become an action-centered leader.
- Keep your team motivated with meetings that matter.
- Methods of planning and organizing
- Prioritizing activities and tasks
- Gaining commitment
- How to develop team objectives
- Setting objectives, standards, and targets using SMART
- Monitoring performance
- Dealing with difficulties
- Structuring 1-1 reviews
- Leading to achieve
- Motivating for results
- Creating a conducive team environment
- Team dynamics and development
- Coaching and developing the team
- Informing, consulting, and making decisions to deliver results
- Giving, receiving, and responding to feedback
- Team briefing – formal and informal
- Influencing others.
