Leading and Managing Virtual Team, Best Practices
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Leading and Managing Virtual Team, Best Practices Course
Introduction:
Managing a virtual team is considered to be one of the toughest tasks in today’s organizations and many of these teams are seen to fail. In addition to the usual challenges of managing a diverse group of individuals, the manager of a virtual team is faced with further challenges including different time zones, shifting team membership, managing at a distance, lack of time, and the use of communication technology. Virtual team managers require support to acquire the specific knowledge and skills they need to enhance their traditional leadership competencies.
Modern technology has made these remote working scenarios much more prevalent. However, this has thrown up new problems for leaders who need to be able to adapt to new ways of working and manage a team that they rarely see in person. In response to the growing complexity of virtual teams within organizations, LPC training has developed a Managing Virtual Team training course.
Leading and Managing Virtual Teams, the Best Practices training course aims to assist managers and HR professionals to develop the intercultural competence and communication skills required when Managing Virtual Teams. Upon completion of the LPC training Virtual Teams course, you will understand the key issues and motivators that drive your virtual team and gain the skills and tools to successfully build, manage, and work in a complex environment Leading and Managing Virtual Team Training
Course Objectives:
Leading and Managing Virtual Team, Best Practices training course will provide you with:
- Increased awareness of your own management style and areas for greater emphasis when managing a virtual team
- A greater understanding of the practical and behavioral challenges of managing virtual teams
- The opportunity to explore your context and share best practices with other delegates
- Build and maintain virtual teams to create success
- Design an action plan to optimize team effectiveness
- Maintain team performance through key collaborative relationships
- Facilitate teams using effective communication technologies
- Manage the risks and benefits of distance and cultural diversity
- Enhanced communication skills to positively interact with virtual team members
- Practical strategies for using a variety of technologies more effectively
Who Should Attend?
Leading and Managing Virtual Team, Best Practices training course is ideal for:
- Global project managers, anyone leading a virtual team or responsible for remote workers.
- The course also will be of benefit to you if you:
- Manage an established dispersed team
- Are responsible for building a new virtual team
- Regularly manage virtual project teams
Course Outlines:
Introduction and Overview
- Identifying the differences between co-located and virtual working
- Dealing with the realities of effective global teamwork
- Assessing the impact of management in a virtual environment
Overcoming the challenges of working in virtual teams
- Planning to meet the individual and team challenges of operating virtually
- Meeting the motivational challenges of individuals and teams
- Managing the impact of separation factors including distance, time zones, and cultures
- Proactively adopting a model that focuses on relationships, communication, and tasks
Creating a Model for Effective Management in the Virtual World
- Analyzing the impact of distance on collaborative working
- Comparing working together with working apart and plugging the gaps
- Factoring in the effect of trust among team members
- Establishing the foundation for effective collaboration
- Providing what team members need to be successful
- Focusing on the needs of a virtual team
Building and Maintaining a Virtual Team
- Proactively developing a team with a common goal
- Identifying key staff competencies and qualities
- Balancing an individual's technical and virtual contributions
- Mapping the key relationships to enhance team success
- Analyzing the perspectives and priorities of stakeholders
- Assessing the impact of current communications with stakeholders
- Managing dynamics
- Orienting new virtual team members through onboarding
- Managing the virtual learning dip
- Running effective virtual team start-up sessions
- Start-up sessions: face-to-face or virtual?
Technology, Communication, and the Virtual Workplace
- Enhancing the benefits of virtual collaboration
- Developing proactive communication approaches
- Measuring the impact of technology tools in filtering the richness of human communications
- Generating structured processes for selecting the right medium for key team activities
- Auditing the communication landscape
- Focusing on training in the use of commonly available tools
- Leveraging key virtual technologies
- Intranets/Extranets
- I'M
- Blogs
- Wikis
- Social Networking
- Conferencing and collaboration tools
- Tips for using e-mail efficiently
- Evaluating virtual tools to maximize communication
Managing Diversity and Distance
- Working with cultural diversity
- Culture from different perspectives: organizational, national, regional, and international
- Exploring levels and categories of culture
- Impact of culture on communications, negotiations, and relationships
- Responding positively to the range and depth of cultures
- Incorporating cultural differences to benefit the team
When things go wrong at a distance
