Human Resources KPIs Benchmarking HR Performance (HR KPIs)
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Human Resources KPIs Benchmarking HR Performance (HR KPIs) Course
Introduction:
Human Resources Key Performance Indicators (Human Resources KPIs) are strategic metrics employed to assess HR progress in achieving the organization's strategy, as well as its short-term and long-term goals.
The Human Resources KPIs - Benchmarking HR Performance Training course aims to motivate Human Resource (HR) professionals to move beyond mere activities and focus on delivering impactful results. This shift necessitates measuring the effectiveness and efficiency of HR functions, benchmarking the results internally and externally, and subsequently designing initiatives for continuous improvement. Throughout the course, participants will gain an understanding of what Key Performance Indicators (KPIs) are, their characteristics, and how they should be utilized and reported.
Course Objectives:
By the end of the Human Resources KPIs - Benchmarking HR Performance Training course, participants will be able to:
- Defend the metrics, measures, and KPIs applied to HR and show the role they play in measuring the effectiveness of the HR function
- List the KPIs that should be used in measuring HR as a function
- Define and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR
- Design and calculate the main formulae for evaluating the financial contribution of HR to the organization
- Generate and calculate the employee satisfaction index and use it to measure employee and morale
- Explain employee turnover, its types, and the various formulae used to calculate it
- Create and implement the HR scorecard.
Who Should Attend?
Human Resources KPIs - Benchmarking HR Performance Training course, is ideal for:
- Human resources professionals who have been working in any HR function.
- Human resources managers and senior executives who are accountable for the overall contribution of the HR function.
- Human Resources professionals who need to evaluate, and report on, the effectiveness of Human Resources to senior management.
Course Outlines:
Key Performance Indicators (KPIs)
- The Importance of Measuring
- Measures, Metrics, and KPIs: The Main Differences
- Characteristics of SMART KPIs
- Types of KPIs
- Common Mistakes When Using KPIs
Organizational KPIs
- Organizational Appeal and Reputation
- Salary Competitiveness
- Human Value Added
- Career Growth
- Absenteeism Rates and Absenteeism Cost
- Employee Morale
Financial KPIs
- Return on Human Capital
- Labor Cost
- Cost per Hire
- Cost per Trainee
- Opportunity Cost
- Supervisory Ratios
- Cost to Supervise
- Compensation and Benefits
Financial KPIs
- Return on Human Capital
- Labor Cost
- Cost per Hire
- Cost per Trainee
- Opportunity Cost
- Supervisory Ratios
- Cost to Supervise
- Compensation and Benefits
Employee Turnover
- Voluntary versus Involuntary Turnover
- Turnover versus Attrition (Gross and Net Turnover)
- Identifying Turnover Metrics
- Identifying Turnover Costs
- Analyzing and Interpreting Turnover Data
- Healthy versus Unhealthy Turnover: When Is Turnover Good for the Organization?