HR Skills for Line Managers and Team Leaders
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HR Skills for Line Managers and Team Leaders Course
Introduction:
It has always been too easy for line managers to throw their HR issues over the fence to Human Resources. Managers often haven’t been equipped with the skills, knowledge, and confidence to own their team challenges.
Effective managers seek to take ownership of their team's development, and that includes managing the tougher sides of people management. This is not about taking risks but owning the problems and liaising with HR to ensure the ideal outcome is always achieved, quickly and effectively.
Course Objectives:
By the end of the HR Skills for Line Managers and Team Leaders course, delegates will:
- Understand that effective Human Resource Management at the line manager level is fundamental to organizational success and be aware of when HR expertise is required.
- Create a SMART development plan that translates learned skills and knowledge into action in the workplace
- Develop a strong self-awareness so that they become reflective and understand how they and their team must develop to reach their full potential
- Comprehend the key activities of HR to help the achievement of the organization’s objectives.
- Identify that managing people is a shared activity with Line Managers and HR.
- Recognize and enhance important skills in crucial areas to ensure the right people are in the right place at the right time.
- Demonstrate & handle constructively any performance/behavioral issues at an early stage and ensure maximum contribution from all employees.
- Develop people to their optimum capability.
Who Should Attend?
This HR Skills for Line Managers and Team Leaders course is designed for:
Team Leaders, Supervisors, and Managers who have to perform HR duties as part of their role but have not received any training in the area.
Course Outlines:
The Importance of HR Responsibilities
- Defining the relationship between HR and the line manager
- Taking back responsibility for employees from HR
- Liaising with HR for advice and guidance
- Exploring the implications of employment legislation on a manager’s actions
- Understanding the risk of tribunal and the manager’s role in avoiding claims
- An overview of employment legislation
The Foundation: Effective Recruitment & Selection.
- The role of vital Recruitment and Selection in helping the business achieve its goals.
- setup job descriptions, person specifications, and competencies required to prepare for the process.
- Joining selection techniques to achieve better predictive accuracy.
- The differences between biographical, critical incident, and criteria-based interviewing.
- Plan & conduct a ‘fair’ interview and other assessments.
- Making the right decision.
Talent Management & Succession Planning
- What is Talent Management?
- Recruiting & Selecting Talent.
- On-boarding Talent.
- Succession Planning – tools and techniques.
- Development of Talent – tools and techniques.
- Role of Employee Engagement and Fostering It.
Training & Development
- The vital role of Learning in the success of the organization.
- Recognizing Learning Needs & Learning Styles.
- Leadership Training.
- Training and Development Solutions.
- Coaching and Mentoring.
- Management Training.
Performance Management
- The Performance Management Cycle.
- Holding Effective Review Conversations.
- Setting Objectives and Performance Standards.
- Causes of Poor Performance & Dealing with Poor Performance.
- Performance Management and the Disciplinary Process.
- Giving and Receiving Feedback.
Motivation, Reward & Incentives
- Problems of Comprehending Motivation.
- Theories of Workplace Motivation
- What’s Wrong with the Theories?
- Which Rewards Do People Value?
- What Makes People Committed?
- Employee Engagement.
