HR Metrics and Analytics
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HR Metrics and Analytics Course
Introduction:
HR metrics, or human resources metrics, gauge the effectiveness of various HR responsibilities and initiatives such as hiring, employee retention, training, and labor costs. Human resources departments can use these metrics to improve their efficiency and demonstrate the value of their activities to upper management.
Course Objectives:
At the end of the HR Metrics and Analytics training course participants will learn to:
- Appreciate the role of analytics in understanding behavior and performance
- Conduct detailed analysis assessments
- Generate decisions based on evidence rather than opinion
- Define the principles of organizational change
- Utilize a range of assessment tools to improve organizational performance
Who Should Attend?
HR Metrics and Analytics training course is suitable for a wide range of professionals but will greatly benefit:
- Those charged with implementing HR Analytics
- HR Professionals interested in using data to determine better outcomes
- Data Analysts interested in maximizing the return on human capital investments
- Line Managers wishing to understand how data can improve human performance
- Any HR Professional wishing to broaden their skills and adaptability
- Those new to HR and who wish to specialize in the growing field of analytics
Course Outlines:
Overview of Analytics, Strategy & HR's Role
- The rationale for an evidence-based approach
- Data, information, and insights
- Defining analytics and predictive analytics
- Strategic HR versus Personnel Management
- HR’s contribution to strategy
- Human Capital Approach
HR Tools and Methods
- Quantitative v Qualitative data
- Rational problem analysis and models of decision-making
- Measures of HR effectiveness, efficiency and impact
- Methods of data capture and benchmarking
- Employee Self- assessment and self-report measures
- Electronic workforce surveillance & analytics
Driving Organizational Change
- Understanding the cultural context
- Dynamic nature of business, environment & technology driving change
- Theories of organization change and how to use them
- Enablers and impediments to change
- Resistance to change
- Implementing strategic change
Putting HR Metrics and Analytics into Action
- The Balanced Scorecard
- Human Resource Planning
- Recruitment Analytics
- Succession Planning & Talent Management
- Absence management
- Skills analysis and training needs analysis
Metrics and Analytics for Improving Employee Performance
- Performance Management
- Employee Motivation
- Engagement
- Empowerment and Accountability
- Conclusion and Action Planning
