Effective Virtual Communication Skills for Remote Teams
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Effective Virtual Communication Skills for Remote Teams Course
Introduction:
Virtual communication is when people communicate without being face-to-face. Virtual communication has many advantages including increased productivity, reduced business costs, and a better work balance of the workforce. … Communicating effectively across cultures through virtual means requires an understanding of these cultural variables and their impact
This Course program provides participants with a benchmark for best practice in virtual communication. They will explore when to use which medium to achieve the best result in day-to-day communication. They will learn how to avoid making assumptions that lead to misunderstandings. They will also discover how to ensure they get the most out of virtual team meetings by assertively putting their views across and making sure their contributions are discussed.
They will also learn how to take a leading role, when needed, to make sure the meeting stays on track. Participants will leave with increased confidence in their ability to communicate effectively in a virtual environment. After completing this training, you’ll understand how to make the most of the virtual workplace. You will know how to collaborate and communicate with colleagues and clients effectively and with confidence.
Course Objectives:
By the end of the Effective Virtual Communication Skills for Remote Teams course, you will be able to:
- Understand how day-to-day virtual team communication can go wrong and how to avoid it
- Know which medium of communication to choose to get the best results
- Recognize how to avoid making assumptions that lead to misunderstandings
- Know how to get the most from a virtual team meeting and prepare to add value
- Learn how to make sure their contributions are discussed and get their point across assertively
Who Should Attend?
This Effective Virtual Communication Skills for Remote Teams course will benefit:
- Anyone who does most or all of their work remotely via online tools.
- Any distributed team that does most or all of their work remotely via online tools.
Course Outlines:
- Understand virtual-communication etiquette and tone
- Understanding your communication style
- Understanding the cross-cultural communication styles
- Selecting the best virtual communication tools
- Challenges and solutions of virtual working
- Building relationships and trust through technology
- Practical communication techniques
- Getting the most from online meetings
- Establish your message and choose the right channel to share it
- Communicate key messages clearly
- Inform, update, and persuade with your writing
- Avoid misunderstandings, plug communication gaps, and defuse conflict
- Run engaging online meetings and collaborate online
- Use workflows that maintain the flow of information
- Understand and work with different social styles.
