Effective Business Communication Techniques
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Effective Business Communication Techniques Course
Introduction:
Effective business communication is crucial for the success of any company. Poor communication is not only frustrating on a personal level but has the potential to cause huge financial losses. Misinterpreted messages, lost emails, or poor understanding can cause delays, failed projects, or loss of clients. Therefore, everyone in your company needs to improve their communication skills, especially when in a position of power.
Effective Business Communication Techniques Training course is about effective communication skills essential for both organizational and personal success. It provides a fantastic opportunity for professionals to take those skills to the next level maximizing personal impact and achieving business objectives.
This course equips you with useful, practical tools and techniques. It helps you to fine-tune the way you interact and reveals all the secrets of this area, from the various channels of business communication, styles, and models to the advanced techniques of cross-cultural and two-way interaction. The ability to share information effectively empowers you to converse, command, and delegate as well as recognize subtle non-verbal signs and achieve your professional objectives with emotional intelligence and confidence.
Course Objectives:
At the end of this Effective Business Communication Techniques Training course, Participants will be able to :
- Recognized different styles of communication improved understanding and built rapport with others.
- Reflected on different methods of communication and decided when each is most suitable.
- Appreciated the role of body language and voice tone in effective communication.
- Communicated their message effectively and engagingly for the recipient.
- Improve the effectiveness of reports, proposals, emails, letters, and other communication.
- Develop more efficient writing processes, improving project and time management.
- Meet the needs of readerships/audiences enabling them to achieve their objectives.
- Develop presentational skills and techniques to enhance impact and effectiveness.
- Deploy the right techniques, tools, and skills for a wide variety of communication challenges.
Who Should Attend?
Effective Business Communication Techniques Training course is ideal for:
- Professionals who have greater communication responsibilities in their evolving roles or who are finding new communication challenges in their careers
- Individuals reporting up to senior executives or the board and want to shine
- Supervisors / Managers/ Department Heads with new communication challenges in their careers
Course Outlines:
Improving Business Communication
- Barriers and pitfalls of business communication
- Differences between written and spoken communication and their implications
- Managing e-mails to be noticed
- Writing effective business letters
- Writing professional agendas and minutes
- Writing instructions and guidelines
What Makes an Effective Report?
- Characteristics of an effective report
- Understanding the readers’ needs
- Generating ideas – Mind mapping and brainstorming
- Selecting and structuring the content – logical sequencing
- Sources of information and research techniques
- Great beginnings and neat endings
The Writing Process
- Managing your time and priorities
- Sentences, paragraphs, and readability
- Critical reading and managing comments
- Proofreading, grammar, and punctuation
- Tables, diagrams, figures, and graphs
- The executive summary
- E-mails, Letters, and Other Business Writing
- Managing e-mails to be noticed.
- Writing effective business letters.
- Writing professional agendas and minutes.
- Writing instructions and guidelines.
- Characteristics of effective presentations.
- Preparing a persuasive business presentation.
Presentation Skills
- Characteristics of effective presentations
- Preparing a persuasive business presentation
- The pillars of effective presentations
- Structuring the presentation and making a case
- Positive body language
- Using visuals effectively
Making a Case & Influencing Skills
- Choosing words for maximum impact
- Handling questions from your audience
- Team presentations to convince critics
- Supporting presentations with written documentation
- Making a persuasive business case
- Influencing Skills and getting support
