Business Process Design for Strategic Management
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Business Process Design for Strategic Management Course
Introduction:
Strategic management provides overall direction by developing plans and policies designed to achieve objectives and then allocating resources to implement the plans. Ultimately, strategic management is for organizations to gain a competitive edge over their competitors. Unplanned events happen in all businesses - from communication breakdowns and the rise and fall of costs to tighter turnaround times and employee disengagement.
This program aims to teach you how to implement continuous improvement strategies into your organization’s work design, as well as change the way you think about your work and role as a leader within a particular area of improvement.
You’ll develop an understanding of how to go about implementing improvement strategies; why improvement strategies usually fail; the psychological reasons behind learning, change, and motivation; principles of good work design; and how to go about problem-solving effectively.
Course Objectives:
At the end of this Business Process Design for Strategic Management Course, learners will be able to do:
- Understand the principles and approaches that drive improvement and apply them in all areas of an organization
- Develop inquiry and evidence-based problem-solving skills for themselves and their organizations
- Ensure business targets and improvement activities are tightly linked at every level
- Experience the benefit of increased employee engagement as a result of well-designed work
- Inspire the move from “controlling” to “enabling” in their management styles
Who Should Attend?
Business process design for strategic management training course is designed to:
- Executives and managers with the skills they need to refine business processes through an integrated improvement methodology.
- Whether you’re in healthcare, logistics, urban planning, engineering, financial services, education, NGOs, government — or any other industry that is people-focused — you’ll benefit from what this program has to offer.
- Considering this course instills a mindset focused on “making things better”, it would be valuable to anyone in a management position. If you’re looking to adopt and lead the principles of improvement for the benefit of your organization, no matter what position you hold, this course is relevant to you.
Course Outlines:
An Introduction to Dynamic Work Design
- Identify the need for a contemporary approach to the design of work activities.
The Four Principles of Dynamic Work Design
- Apply the four principles associated with Dynamic Work Design to an organization of your choice.
The Problem Statement
- Apply the key principles of producing a problem statement.
Structured Problem Solving
- Produce the first half of a structured problem-solving document.
Designing Work for People
- Propose how an organization of your choice could benefit from the implementation of Dynamic Work Design principles.
Visual Management
- Design a visual management board and complete your structured problem-solving document.
