Advanced Course of Facilities Management
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Advanced Course of Facilities Management Course
Introduction:
Facility management adds value to a business by addressing many of its immediate and long-term needs. When properly done, facility management activities reduce maintenance costs, ensure the well-being of employees, and protect the business from liability. Continuity planning helps organizations prepare for growth and develop contingency plans for emergencies.
Ultimately, facility management creates a productive environment that allows the organization to focus on its core mission and goals.
This Advanced course of Facilities Management training program is designed to provide delegates with a comprehensive overview of the key concepts and ideas regarding facilities management within the engineering, production, facilities, and/or maintenance sectors.
Course Objectives:
At the end of this Advanced course of Facilities Management Course, learners will be able to do:
- Develop an understanding of the role of the facilities manager
- Understand the requirements of facilities management within the organization
- Identify skills and competencies required by a facilities manager
- Develop effective maintenance management systems
- Appreciate and apply risk management techniques
- Incorporate key statistical methodology within maintenance planning
Who Should Attend?
This Advanced course of Facilities Management course is suitable for:
- Facilities and maintenance managers, practitioners and officers
- Operations managers, executives and staff
- Those entering FM who want a head start with setting up and running a department
- Estate Managers
- Internal Audit / Governance / Compliance officers.
Course Outlines:
ROLE OF THE FACILITIES MANAGEMENT TEAM WITHIN THE ORGANISATION
- Overview of FM
- Understanding the importance of FM
- Expectations of FM
- Facilities Needs Assessment
- Defining Hard and Soft services
- Core Competencies of an FM professional
KEY ELEMENTS OF FACILITIES MANAGEMENT
- Understanding the organizational goals and objectives
- Understanding Support Services
- Managing People and Resources
- Managing Premises
- Managing Contractors on a daily basis
- Managing the Working Environment
MAINTENANCE AND REPAIRS
- Heating, Ventilation and Air Conditioning (HVAC) Maintenance
- Lifts and Escalators Maintenance
- Structural and Buildings Maintenance
- Fire systems maintenance including IT Infrastructure
- Environmental elements of Facilities Management
MANAGEMENT AND CONTROL
- Managing Internal Customer Service and Expectations
- Managing Risk
- Controlling Costs
- Service Level Agreements
- Contractors’ Performance
- Space Management
ROLE & CONTRIBUTION OF THE MAINTENANCE FUNCTION WITHIN THE ORGANISATION
- Overview of the maintenance function
- Key principles within maintenance management
- The impact of “up-time” on the organization
- The impacts of “downtime” on the organization
KEY MAINTENANCE STRATEGIES
- Developing preventative maintenance strategy
- Developing corrective maintenance strategy
- Developing emergency maintenance strategy
- Monitoring & measuring the combined strategy effectiveness
HEALTH, SAFETY, ENVIRONMENTAL AND WORKPLACE LEGISLATION
- Health and Safety at Work
- Handling workplace law
- Environmental efficiency
- External accreditation systems – safety, quality and environmental
UTILISING KEY METHODOLOGIES WITHIN MAINTENANCE
- Calculating mean time between failure
- The “Bath tub” failure model
- Probability analysis
- Risk management – The FMEA model
Facilities Management Strategy
- Facilities Management Strategy and Execution
- Effective People Management
- Establishing Critical Success Factors
